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Managing Your Account
These articles will help you keep your Alitu account up-to-date.
How do I reset my password?
We don't have access to the password that you set for your Alitu account, but it's very simple to reset this. Visit the Alitu login page: https://app.alitu.com/login Click on the 'Forgot your password?' link: You will receive an email in about 5 minutes to your Alitu email address. Please be sure to check your SPAM folder if this email hasn't arr
Does my Alitu subscription include unlimited recording and uploads?
Alitu offers unlimited use to many features, and aims to offer a great user experience throughout. We strive to offer a simple and transparent pricing system as a part of this. We don't charge extra costs when Alitu is used reasonably and normally. Your usage is all included within the base price. We do, though, need to make sure that the our services work fairly for everyone and with the best possible user experience. This means a great quality of service to every user, in a fair and distr
How do I update my billing info?
If your credit card expires or changes, or you want to use a different payment method, here's how to update your payment method. Hover over your picture in the top right corner of your dashboard and click 'My Account': Scroll down and click on 'Manage Billing Details': !(https://storage.crisp.chat/users/helpdesk/website/f31bc870bd2e2000/manage-billing-details_fkdfxq.pn
How do I find my Alitu invoices?
You can get copies of your Alitu invoices right inside your account dashboard. Click on your picture in the upper right corner of your navigation bar and select 'My Account' from the dropdown: to Click on 'Manage Billing Details': Click on any of the invoices in
What can I control in settings?
You can access your settings by hovering over the gear icon in the left navigation of your dashboard: Here's what you'll see: Let's take a look at each one in turn, and see what they do. Setting: "Show me the welcome screen" !(https://storage.crisp.chat/users/helpdesk/website/3bb0b48d0dc2be00/fdc2b3
How do I cancel my Alitu subscription?
If you're cancelling because of trouble with your account or because you wish we had a feature, please let us know. We're always updating Alitu and we act on your feedback. You can click the chat or email button at the bottom of this page to reach us directly. Having said that, we would never want to hold you hostage. :) To cancel, simply go to your My Account page, and you’ll find all of your account details there, including a button to cancel