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Using the Call Recorder
Network Speed and Connectivity
Network Speed and Connectivity
Judy Remollo avatar
Written by Judy Remollo
Updated over a week ago

When using an online recorder, the speed and strength of your internet connection is super important. Here are some quick hints about your network connection.

Network Connectivity

The strength & quality of you and your guest's internet connections matters most to keep you connected during your recording session. If anyone is disconnected from the session more than once we recommend:

  1. Keeping Alitu as the focused tab in your browser because background tab connectivity can be slowed down

  2. Reconnecting from an Incognito tab, as a quick way to disable browser extensions, because they can throttle connectivity

  3. Restarting the computer & resetting the WiFi router to stabilize your connection

  4. Asking other people on your wifi network to disconnect prioritizes your connection

  5. Plugging into your internet modem/router directly instead of via WiFi reduces latency & can help to stabilize your connection

  6. Running a network speed test & connectivity test will help shed light on your network status

  7. Contacting your Internet Service Provider (ISP) is helpful to inspect your network status

Connection Speed

We strongly recommend 5 Mbps upload & download speeds or higher for the best recording experience.

You can check your internet speed here:

Please let us know via chat if you have any other questions, we're happy to help.

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