If you or your guest try to join a recording session, you’ve granted your browser permissions, and you still don't see your microphone available for your recording, you likely need to grant permissions in your Operating System settings.

MacOS

  1. Click on the Apple menu in the top left corner

  2. Select System Preferences…

  3. Select Security & Privacy in the top row

  4. Select the Privacy tab near the top

  5. Select Microphone in the sidebar on the left

  6. Ensure Google Chrome is listed

  7. Ensure Google Chrome’s box is checked

  8. Refresh Alitu & double-check Chrome’s permissions by clicking on the grey lock icon to the left of the URL

Windows

  1. Click on the Start menu in the bottom left corner

  2. Select Settings

  3. Select Privacy

  4. Select Microphone

  5. Select On next to Allow apps to access Your microphone

  6. Select On next to Google Chrome under Choose which apps can access your microphone

  7. Refresh Alitu & double-check Chrome’s permissions by clicking on the grey lock icon to the left of the URL

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