Ideally, when you visit Show Settings > Import Show, everything will go smoothly with your import. In some rare cases, you could get an error message when you try to import your RSS feed. This is usually because of errors within the feed itself.
To resolve this, copy your current RSS feed (from your current host, not Alitu) and paste it into the Podbase Podcast Validator website:
Once you've entered your feed, you will see the results of the check including any items you need to update/fix. The errors you see may relate to artwork size, categories, or other podcast details. We based all our podcast categories on the official Apple Podcasts categories.
Once you've fixed the items in your current hosting account, add your feed to the Podbase website again to make sure everything has been updated.
Once this validation is successful, you can add the feed into Alitu again by navigating to Show Settings > Import Show.
If you continue to have trouble importing your feed, don't hesitate to reach out to our support team using the chat box in the lower right-hand corner of this page. We'll be happy to help.