Podcasting can feel overwhelming sometimes because there's so much to learn and do. Alitu can do a lot of the heavy lifting and save you time and money. If you ever get stuck using the software, our Success Team wants to help. Some of the ways we can help are below.
Office Hours
Office Hours
Every week we hold an online Office Hours Session, where one of our customer support team members will be answering any questions you have about Alitu. Please note this is like a drop in session and other users may be present. You can book Office Hours via button below - be sure to select "office hours"
One to One Support Sessions
One to One Support Sessions
We also have several slots in a week where you can book some 1-1 time with one of our customer support team members. The sessions are 15 minutes along and we can help guide you through Alitu or you can just ask us lots of questions to help you get on your podcasting journey. Bookable below select "1-1 Drop in Session"
Chat with Us
Chat with Us
You can contact support at any time using the chat bubble in the bottom right corner of your screen. Our Customer Success team is based in the UK and the US. We are available Monday - Friday during local time work hours (9am-5pm GMT/EST). If it is outside of our support times, we will get back to asap the next working day.
You can also email us at [email protected]
The IndiePod Online Community
The IndiePod Online Community
The IndiePod Community is free and exists to provide a safe space for podcasters to make connections and get the help and encouragement they need to grow their podcasts without the icky sales posts, unreliable information, and post-and-ghost behaviours you see in some other groups. There is none of that here, just useful information and community. We want no podcasters left behind.
Written Resources
Written Resources
Our sister website The Podcast Host has a wealth of information on all aspects of podcasting. From equipment reviews to tips and guides on growing your podcast. Below is a taster of some of the articles that are available.
Podcast Showplanner
Podcast Showplanner
Developed by Alitu/The Podcast Host, this is a great free resource to help you get your podcast idea off the ground. Simply answer a few questions and it will generate a personalized launch kit using AI: including a name, trailer script, episode ideas, audience, and more.