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Getting Help & Support
Getting Help & Support

This article outlines how to get free help/support using Alitu and starting your podcast.

Updated this week

Podcasting can feel overwhelming sometimes because there's so much to learn and do. Alitu can do a lot of the heavy lifting and save you time and money. If you ever get stuck using the software, our Success Team wants to help. Some of the ways we can help are below.

Chat with Us

You can contact support at any time using the chat bubble in the bottom right corner of your screen. Our Customer Success team is based in the UK and the US. We are available Monday - Friday during local time work hours (9am-5pm GMT/EST). If it is outside of our support times, we will get back to asap the next working day.

You can also email us at [email protected]

The IndiePod Online Community

The IndiePod Community is free and exists to provide a safe space for podcasters to make connections and get the help and encouragement they need to grow their podcasts without the icky sales posts, unreliable information, and post-and-ghost behaviours you see in some other groups. There is none of that here, just useful information and community. We want no podcasters left behind.

Written Resources

Our sister website The Podcast Host has a wealth of information on all aspects of podcasting. From equipment reviews to tips and guides on growing your podcast. Below is a taster of some of the articles that are available.

Podcast Showplanner

Developed by Alitu/The Podcast Host, this is a great free resource to help you get your podcast idea off the ground. Simply answer a few questions and it will generate a personalized launch kit using AI: including a name, trailer script, episode ideas, audience, and more.

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