Alitu offers unlimited use to many features, and aims to offer a great user experience throughout.
We strive to offer a simple and transparent pricing system as a part of this. We don't charge extra costs when Alitu is used reasonably and normally. Your usage is all included within the base price. We do need to make sure that our services work fairly for everyone and with the best possible user experience. This means a great quality of service to every user, in a fair and distributed way.
To ensure that every user can access Alitu in an optimal way, we monitor technical usage and jobs done according to our Fair Use Policy. This policy has been put together to avoid improper use of Alitu's tools, so that we can offer all our customers an excellent user experience.
Call recording is currently unlimited in terms of usage. But, this is assuming that it's being used directly for podcast interview or episode recording, only. Not general calls. And it is intended for creating one show only, per user account. Here is our definition of the upper level of fair use, in terms of recording:
Daily show - 5 days per week - 30 mins per episode = 10 hours recording per month
Weekly show - 5 episodes per month - 2 hours per episode = 10 hours recording per month
In reality, the majority of weekly shows run 40 minutes to 1 hour, at most, so an average weekly show would tend to use 4 to 5 hours per month.
We monitor recording tool usage, and ask that users respect these limits. If you're regularly exceeding these limits, we'll get in touch to discuss options. This may involve an extra cost for your service with Alitu.
When you upload a recording, or create a recording directly in the app, Alitu does audio cleanup processing work on that file. This uses up server processing power. In normal usage we have plenty of resources to account for this, but we have monthly upper limits to ensure that any single user cannot use up an unfair proportion of server resources and disadvantage other users. The limits are as above, in the call recording example.
Daily shows, and weekly shows, would be expected to upload up to 10 hours per month, at an upper extreme. If you regularly go above this limit, we'll get in touch to discuss options. This may involve an extra cost for your service with Alitu.
In reality, the majority of weekly shows run 40 minutes to 1 hour, at most, so an average weekly show would tend to use 4 to 5 hours of uploads per month.
We monitor upload levels, and ask that users respect these limits. If you're regularly exceeding these limits, we'll get in touch to discuss our options.