Alitu offers unlimited use for many features and aims to offer a great user experience throughout.
We strive to offer a simple and transparent pricing system to all our subscribers. We don't charge extra costs when Alitu is used reasonably and fairly. We do need to make sure that our services are used fairly to provide the best possible user experience. This means a great quality of service to every user, in a fair and distributed way.
To ensure that every user can access Alitu in an optimal way, we monitor technical usage and jobs processed according to our Fair Use Policy. This policy has been put together to avoid improper use of Alitu's tools.
Call Recording
Call recording is currently unlimited in terms of usage. This is assuming that the call recorder is being used only for podcast interview/episode recording, only, and not general calls. Each Alit account is also intended for creating one podcast only, per user account.
We Include 10 hours of recording per month in our fair use policy. Here is our definition of the upper level of fair use, for recording:
Daily show - 5 days per week - 30 mins per episode = 10 hours recording per month
Weekly show - 5 episodes per month - 2 hours per episode = 10 hours of recording per month
In reality, the majority of weekly shows run 40 minutes to 1 hour, at most, so an average weekly show would tend to use 4 to 5 hours per month.
We monitor recording tool usage and ask that users respect these limits. If you're regularly exceeding these limits, we'll get in touch to discuss options. This may involve an extra cost for your service with Alitu.
Audio Processing
When you upload a recording or create a recording directly in the app, Alitu uses our servers to perform automated audio cleanup processing on that file. In normal usage, we have plenty of resources to account for this, but we have monthly upper limits to ensure that no single user can use an unfair proportion of server resources and disadvantage other users. The limits are as above, in the call recording example.
Daily shows, and weekly shows, would be expected to upload up to 10 hours per month for processing, at an upper extreme. If you regularly go above this limit, we'll get in touch to discuss options. This may involve an extra cost for your service with Alitu.
We monitor processing levels and ask that users respect these limits. If you're regularly exceeding these limits, we'll get in touch to discuss our options.
Transcription
Alitu transcribes your recordings for you to export or use for editing. This is currently set to a 12-hour limit per month and resets at the start of the month. You can request an additional transcript hour for $1/hour - just reach out to our Support team using the chat box below.